Returns & Exchanges
Returns & Exchanges Guarantee (Excludes Shipping). We trust your shopping experience with Ultras is efficient and satisfying. If you're unhappy with your purchase you may return item's from your order for exchange or refund within 10 days of delivery confirmation date providing items are returned in the original condition that you received them. All returned items shipped to you are subject to a 20% restocking fee on listed price.
* Custom items are non-returnable or refundable.
* There are no restocking fees on exchanged items.
* Items listed as 'Final Sale' may not be returned or exchanged.
* We will not accept nor return items for return or exchange once they are washed, worn or damaged unless they are arrived damaged.
Please mail items to the address below and get delivery confirmation for all returns and exchanges. We accept USPS, Fed Ex and UPS shipments. Please include a copy of the invoice with Exchange or Refund instruction written on the invoice.
4040 Spencer St.
Torrance CA 90503